SpiderOak is a fantastic service. For Linux users, it’s the best backup service I’ve found. I was having trouble connecting for a couple days and checked out their blog, which told me how to fix the problem.
The silver lining behind this hiccup was that I learned that SpiderOak responds to such inevitable problems quickly and publicly. The other silver lining was that I found their blog, which seems to be full of good stuff. If you’re looking for a backup solution, I highly recommend SpiderOak.
From the Treetops – Feeling disconnected? This is why.
Feeling disconnected? This is why.
Posted by Alan Fairless at May 14, 2010 11:30 PMIf you’re having connection problems from the SpiderOak client, the solution is to upgrade to version 3.6.9658 or later.
… because 3 years ago when we launched SpiderOak I generated the SpiderOak SSL certificates that the SpiderOak client uses to verify the identify of the storage server. This is to protect against DNS poisoning attacks (i.e. otherwise an attacker that controlled DNS could attempt to convince your SpiderOak client to upload data to a different server.) These are not the same certificates as for the SpiderOak website.
I thought I generated certificates for 10 years, but they were only for the default of 3 years, and thus connections began expiring en masse about an hour ago. Most mistakes you should only make one time, and clearly this would fall under that category.
The verification for the cert is embedded along with the new SpiderOak client. We generated new certs, and fast tracked new builds through testing and release, so please visit the direct download link and all will be well again.
Please accept my deepest apologies; I’ve requested my flogging to be scheduled tomorrow at sunrise.
